We're led by a diverse team of highly credentialed, decent people who believe in their work, each other and putting the customer first.

Clint Bauer

Partner, Head of Technology

Clint is one of Australia's foremost experts in the design, development and integration of data driven enterprise business systems and applications, that deliver unparalleled performance and customer experience across all touchpoints.

He's worked internationally – developing award winning, global technology solutions, and SaaS products. Clint is passionate about innovation and leads CX Lavender’s Research and Development efforts.

Damian Sharpley

Strategy Partner

Damian operates at the cross-section of strategy, design and creativity – helping businesses to connect with customers to drive mutual, sustainable value.

He is masterful at recognising problems and solving them through imaginative experiences that move people, and their markets.

Donny Jansen

General Manager, Finance and Administration

Donny brings financial expertise gained from successful CFO roles, built upon founding years as a CPA and business advisor.

He understands the importance of communicating numbers clearly with a methodology that also considers key non-financial aspects.

Donny is instrumental in developing meaningful and timely financial reports for our business and our clients.

Linda O'Grady

Business Performance Partner

Linda is a business strategist, data strategist and post-graduate qualified change manager. She is recognised as an industry thought-leader.

Her expertise lies in large scale business transformation, customer led business strategy and capability development across performance, innovation, in-housing and agile.

Ryan Stubna

Associate Partner, Executive Creative Director

Ryan's well-versed in the craft and function of creativity; and manages delivery of seamless customer experiences across all media.

His two-decade-long career has seen him fulfil roles as Creative Director at Leo Burnett South Korea for McDonald's.

Before a move back to Melbourne as Creative Lead on Global Motorsport.

Stan Cheung

Digital Design Partner

Stan is a leader in modern design. His skill traverses all aspects of digital customer experience, from its frictionless function, to its front-end form.

He is the holder of multiple creative awards and has driven CX programs for Woolies X, Coles, Telstra, HSBC and Westpac.

Will Lavender


Will is the agency's founder. He established CX Lavender in 1997, with an absolute focus on the customer.

23 years on, 'The customer is our true north' remains the inspiration for CX Lavender's talented team.

Will is known for his passion for excellence and a track record in driving market-share shifting strategy.