Roles

Consider this a call out to all of the data-obsessed, creative-minded, customer-focused people of the world.

Brand & Comms Planning Director

Smart. Innovative. Adaptable.

At CX Lavender, we turn marketing into meaningful growth. We’re a CX innovation consultancy, creative agency, and technology powerhouse, obsessed with crafting experiences that matter to customers and drive measurable impact for clients.

We’re seeking a visionary Planning Director to lead bold, integrated strategies across brand, CRM, loyalty, and data. With your passion for understanding people and emerging trends, you’ll inspire teams, build client trust, and shape the future of our agency. Oh and hopefully you're a bunch of fun too!

Join us to create impactful brand experiences, elevate customer value, and redefine what’s possible with go-to-market. Let’s grow together.

Cultural values

Interested? Email us for more details

Account Director

Working on our Financial Services client you won’t just be answering a brief, you’ll get the opportunity to solve complex business issues. With your background in both digital and CRM you’ll be given the chance to flex your strategic muscle and work on business critical projects.

Cultural values

Interested? Email us for more details

Senior Account Manager

Lead a cross-functional team to create smart, high-performing work. You’ll be a gun creative brief writer as well as an ace at managing projects through to delivery. You’ll excel in handling multiple projects and are comfortable dealing with change. If you’re looking for growth opportunities, let’s chat.

Cultural values

Interested? Email us for more details

Account Manager

We’re after an Account Manager to work across a telco & financial services client delivering DM, digital & CRM projects. You’ll be an ace at managing projects through to delivery and have an eye for detail.

You will be responsible for coordinating agency efforts to deliver on client briefs and meet client requirements. You will be a key client contact, assisting the team to deliver a high level of service to our clients.

We'll focus on helping you grow so you'll report into a Senior Account Manager and work closely with the Account Director, who will both support you in continually improving and refining your skills. If you're looking for growth opportunities, let's chat.

Cultural values

Interested? Email us for more details

Application Developer - Full Time

You are passionate, inquisitive and pro-active about technology. You’ve got the creativity and drive to bring world-class applications from concept and design through to production. You have been exposed to or used a wide range of technologies. You have proven experience in designing, developing and supporting SaaS applications and are looking for a rewarding career. If you’ve got the requirements outlined in the Job Description, let’s chat.

Full description

Cultural values

Interested? Email us for more details

Can’t find your role?

We’re always looking for passionate, collaborative and curious people to be part of our growing team. Whether you’re starting out, have a wealth of experience or are just looking for freelance, we’d love to hear from you.

Join our Freelance community

2025 Genus Graduate Program

We’re a full-service customer experience agency that grows businesses by helping them deliver more value to their customers.

Over 28 years of CX understanding has taught us that, when you genuinely put people's interests first, you profit alongside them.

It's a simple, proven methodology, that drives us to create unparalled value for our clients and their customers.

This approach has shaped our service offering, which includes in house research, digital, comms and product strategy, brand and creative development, digital experience design, technical development, and end-to-end optimisation.

We help you implement your CX vision through these services, empowering you to leverage your data to deliver the world’s smartest customer experiences.